Call Us
Speak directly with one of our travel consultants
Choose your preferred way to connect with us
Speak directly with one of our travel consultants
Send us your questions and we'll respond within 24 hours
We're available for in-person consultations by appointment
By appointment only
(We also serve clients remotely worldwide)
Fill out the form below and we'll get back to you soon
Our location in Lahore, Pakistan
Find quick answers to common questions
We recommend booking at least 3-6 months in advance for international trips, especially during peak seasons (summer, holidays). For last-minute trips, we often have availability but options may be limited. For domestic or regional travel, 1-2 months in advance is usually sufficient.
Cancellation policies vary by package and supplier. Generally, our Explorer package allows cancellations up to 30 days before departure for a full refund, Classic Escape requires 45 days, and Premium Voyage requires 60 days. We highly recommend purchasing travel insurance to cover unexpected cancellations.
Yes, we offer flexible payment plans for most packages. Typically, we require a 30% deposit to secure your booking, with the balance due 60 days before departure. For Premium Voyage packages, we can arrange customized payment schedules. Contact us for specific payment plan options.
Absolutely. We work with hotels and restaurants to accommodate dietary restrictions including vegetarian, vegan, gluten-free, halal, kosher, and food allergies. Please inform us of any dietary requirements during the booking process so we can make the necessary arrangements.
We provide guidance on visa requirements and necessary documentation for all destinations. While we don't process visas directly, we can recommend reputable visa services and provide the required invitation letters or supporting documents from our partners. We ensure you have all the information needed for a smooth application process.
We provide 24/7 emergency support for all travelers. You'll receive a dedicated emergency contact number before departure. Our team can assist with medical emergencies, lost documents, flight changes, and other urgent situations. All our packages include travel insurance with emergency assistance coverage.
Yes! We specialize in customized travel experiences. You can modify any of our existing packages or work with our travel designers to create a completely bespoke itinerary tailored to your interests, budget, and travel style. Our Premium Voyage package is particularly flexible for customization.
We pride ourselves on prompt communication. Here's what you can expect:
Within 24 hours
Typically much faster during business hours
Immediate during business hours
Voicemails returned within 4 hours
Within 48 hours
Complex itineraries may take slightly longer
Contact us today and let's begin planning the adventure of a lifetime.